What Makes a Great Salesperson?

Playing my favorite sport by the water keeps me happy and stress-free.

With the numerous options of articles, videos, podcasts, books, and creative tutorials out there on how to train salespeople to be great at selling, how does one even know where to begin?

In my opinion, everything that we do daily is selling. When we inspire someone to join our favorite charity or eat at our favorite restaurant or try something new with us, we are selling. If a banker convinces us to change to another type of account, that is selling. If someone asks us out on a date, that is selling. If a mother can convince her child to go to bed early so that the child will not get tired in the morning, that is selling. I hope you get the idea of what I am trying to convey.

To me, the meaning of selling is to engage, to intrigue, to persuade, to seduce, to entice, to enroll, and so on. Selling does not always have to be in exchange for a material thing or for money. For example, if you encourage someone to take action on your idea to improve their work or personal life, that is selling.  I feel like I have been selling my whole life. Always engaging and enrolling or inspiring, and motivating someone somewhere to try something that I am excited about at the moment.

In order to thrive as a salesperson, there are certain qualities I think a good salesperson must possess. Can those be taught and trained? I am not sure. Why don’t you read on to see what I have to say and then make that decision for yourself and your team?

Passion: I have seen many people in a sales position because it is a job, and not for the love of the product or the service offerings they are trying to sell. So much of sales is about sharing and communicating your enthusiasm and excitement about what you are selling. If you are not passionate about it, how can your potential customers be feeling the same? A great salesperson is genuinely and enthusiastically interested in what they are selling. And most often, you can see that in their body language, their positive facial expressions, and their upbeat tone of voice, too!

Knowledge: Study your products and services and know them well so that you can help fulfill the needs, desires, and respond to your customer questions promptly with well-informed and accurate data. Be the living example of it. Instead of spending time keeping track of what your competitors are doing, spend time giving your customers a unique, exclusive experience with you.

Honesty: A good salesperson is honest. Potential clients are watching and listening to you very intently, and can sense if a person is sincere or not. When you are honest and maintain integrity in your promises and delivery to your customers, you will build trust with them. And trust is the most important element in keeping any relationship strong.

Asking and Listening: When you are attentive to your customers’ wants and needs, you ask them specific questions about what they are looking for, their thoughts and concerns about the products and services, and then repeat their responses back to them to ensure them you have heard them correctly.  This is called active listening. The best sales experiences happen when your client feels that you know exactly what they want and need because you have done your homework of asking and listening. Soon, you will become a trusted adviser to the customer and transactions in the future will be simple and easy.

Detail Oriented: It’s the little things that matter. A great salesperson is very detail oriented. Their actions are fully thought out and performed with precision.  They know that every step they take and every little thing they do will be used by the potential customer to measure the worth of their brand or product in order to make the purchasing decision.

Polished and Positive: Finally, a polished image and a positive attitude are the key ingredients to get you in the door. It is always better to be overdressed than underdressed. When you look your best, you will feel your best. Your confidence and joy will be contagious and everyone around you will want to have what you have. Interestingly, it has been scientifically proven that our mental and emotional well-being skyrocket when we are looking our best. When you are polished from head to toe, your confidence shines through. You are more mentally alert and prepared for what is coming at you, regardless of how sudden or challenging. As they say, you do not have a second chance to make a first impression.

These are my top 6 qualities that a great salesperson must possess. But my #1 quality in a great salesperson is Loving Life. If a person is in love with their life and themselves, they will highly value their time and will only choose jobs that they enjoy and are passionate about. Work will not feel like work if you love what you do and are true to yourself. It will feel like you are living your dream life. And that is moi 99.9%! (smiles)

Being able to walk to the water within minutes from work makes my life even more powerful.

The Four Elements of True Love

Now available in our sanctuary, and I also assign it to my clients to read.

So it seems that I have been looking for love in all the wrong places and with the wrong people for over four decades, without knowing that all along, the answers come from within. I have always been a lover of knowledge, philosophical wisdom, and mystical phenomena, always searching for that one spiritual teacher to guide me through love in addition to God. I have devoured numerous enlightening literature from all over the world – great thinkers, artists, outcasts, religious leaders, and spiritual gurus, and have definitely developed a beautiful, enriching and peaceful frame of reference. But there has always been something missing in my life, no matter how many times I thought that past loves were the one for me, that I had finally found true friends, that I could get true love from my family, something was still off.

In my search to discover the secret ingredients to true love, I finally have found him, my modern day spiritual teacher, Thich Nhat Hanh, a Vietnamese Buddhist monk, a renowned Zen master, poet, and peace activist who travels the world and shares his teachings, wise words, and love with people internationally through talks and retreats. His beautifully packaged books and his loving practical, poetic writings really resonated with me in mind, body, and spirit. When I read his words, I get chills of excitement because I have finally found someone in real life that I can call my life teacher because I am forever thirsty for learning, growth, and enriching experiences. I not only love parts or some of his books, I do indeed love them all!

Here is a little taste of his wisdom from  True Love: A Practice for Awakening the Heart, that has shaken my core and thrilled me with such an understanding of what true love really is, and this will forever be the guide to all my relationships in business and personal moving forward, including the relationship with myself. Slowly, we have added a nice collection of Thich Nhat Hanh’s books in my Goddess sanctuary and soon I will have every one of them here for you to read. Enjoy his deep words and brilliant emotional intelligence below…

According to Buddhism, there are four elements of true love.

The first is maitri, which can be translated as loving-kindness or benevolence. Loving-kindness is not only the desire to make someone happy, to bring joy to a beloved person; it is the ability to bring joy and happiness to the person you love, because even if your intention is to love this person, your love might make him or her suffer. Training is needed in order to love properly; and to be able to give happiness and joy, you must practice deep looking directed toward the person you love. Because if you do not understand this person, you cannot love properly. Understanding is the essence of love. If you cannot understand, you cannot love. That is the message of the Buddha. If a husband, for example, does not understand his wife’s deepest troubles, her deepest aspirations, if he does not understand her suffering, he will not be able to love her the right way. Without understanding, love is an impossible thing.

What must we do in order to understand a person? We must have time; we must practice looking deeply into this person. We must be there, attentive; we must observe, we must look deeply. And the fruit of this looking deeply is called understanding. Love is a true thing if it is made up of a substance called understanding.

The second element of true love is compassion, karuna. This is not only the desire to ease the pain of another person, but the ability to do so. You must practice deep looking in order to gain a good understanding of the nature of the suffering of this person, in order to be able to help him or her to change. Knowledge and understanding are always at the root of the practice. The practice of understanding is the practice of meditation. To meditate is to look deeply into the heart of things.

The third element of true love is joy, mudita. If there is no joy in love, it is not true love. If you are suffering all the time, if you cry all the time, and if you make the person you love cry, this is not really love – it is even the opposite. If there is no oy in your love, you can be sure that it is not true love.

The fourth element is upeksha, equanimity or freedom. In true love, you attain freedom. When you love, you bring freedom to the person you love. If the opposite is true, it is not true love. You must love in such a way that the person you love feels free, not only outside but also inside. “Dear one, do you have enough space in your heart and all around you?” This is an intelligent question for testing out whether your love is something real.

Well, what do you think? Are these four elements already in your relationships? If so, I congratulate you for being ahead of me. Please share your thoughts with me if it pleasures you so.

Love Always,

tu-anh

True Love is seeing my Nini Love sleeping peacefully with a smile on her face.

My 4th Birthday and Anniversary!

Photo by Liz Beth

Dearest readers,

Today marks 4 years exactly since I published my first blog post. I am so grateful to all of you for your ongoing love and support – without you following me on my God-protected, angel-covered path, it certainly would not have been so magical. Nothing brings me more joy than hearing from you about how reading my posts and following my journey have transformed and inspired your life for the better.

I love how my audience comes back to me and shares how much happier and alive their longtime marriages have become; how much more productive and energized they are at work because of open and honest communication; how much more fun they are having in their lives by just appreciating the simple little things; how candlelight and essential oils bath experiences have melted away their tensions, helping them to release their fears; how meditation has made them more aware and more present to those they love; how keeping a gratitude journal has healed their souls and turned them into more vibrant and joyful people; how clean eating has done wonders for their bodies and their health; how travel experiences have enriched their lives; how they have discovered their inner truths…and how now every second alive is a fantastic and purposeful adventure!

I want my readers to desire and have a passion for life and its beauty the way that I do: to stop and smell the fragrant blossoming flowers, to lay on the lush green grass enjoying the sunshine, watching the birds fly with their sweet chirping songs, to take your nature healing walks and stop along the way observing the busy bees at work and the butterflies flirting their ways around the trees. When you tell me how incorporating spontaneity, dancing, writing, reading, prayers and meditation, therapeutic chakra balancing walks, playful time with children and animals have awakened your heart and soul in enchanting ways which you cannot even explain – well, that is when I know that my divine mission and purpose are being accomplished.

I am a big fan of self-improvement and self-healing.  And reading positive, inspirational books and listening to beautiful music cure so many of my stresses and worries. What excites me is when you share how having a passionate love affair with yourself has made a difference in all of your relationships, and you no longer play the blame or shame game. That is exactly what I would like to hear. And sometimes, you feel like you are living in a dream. But my dearest, I am hear to tell you that self-love is so powerful and the best gift you can ever give to yourself and to this negativity-filled world. Watch how your life will indeed become a dream come true! It is when we learn to take care of our minds, our bodies, our souls, confront our fears, accept what we cannot change or possess, and live in harmony with nature that we merge and become one spirit with God.  When we understand that God and the angels are always around to protect and shine their light on us, and that life has so many beautiful reasons to be happy, when we practice forgiveness and move forward in love with a spirit of generosity, compassion and gratitude, then we are truly living life to its fullest!

My dear readers, I am so happy to see that for the past 4 years, you have followed this journey with me and that little by little, it has transformed your lives. Thank you for continuing to share with me. For 4 years, I have shared with you my secrets, my light, my dreams, my sorrows, my inner darkness, my passions, and my goddess love with an open heart and mind, wishing you all to rise to your fullest potential and highest selves.

When I think about all the blogs I have written – open love letters describing my passions, experiences, my guidance, my curiosities, even my fears and sadness – I gush in delight because I see how far I have come, where I have been and how much more I want to explore and learn in this life. I am a creative enthusiast at heart and I am inviting you, if you are not already there, to embrace a relationship with your creative side. Sing, paint, draw, write, dance, cook, design, play an instrument, practice photography, and whatever else that brings pleasure to you. Get ready to experience the magic behind smiling and how much more meaningful and fulfilling your life will truly become.

When we spend our lives celebrating all the “little things,” our wounds will heal themselves, that spark in our eyes will shine through, and our lives will become more balanced and harmonious. I am dedicated and forever committed to providing you with the heavenly ingredients of attaining a life of love, beauty, grace, and happiness, which – as has been proven over and over again – has very little to do with how much money or material things we have and much more to do with living a peaceful and purposeful life.  I have gained this fascinating knowledge since childhood about how to live joyfully with nothing or with very little, and yet feel so rich, enlightened, happy, alive and blessed. Living our truth and spreading our love and light without fear are far more important than acquiring material wealth. This theme is repeated throughout my blogs and I hope to instill in you the willpower and zeal to achieve happiness and enlightenment.

This blog for me has been a remarkable testimony of self-love, self-expression, self-discovery, healing, growth, illumination, empowerment, resiliency, and welcoming of my goddess power from within to emerge and give rebirth to my life… one loving moment at a time. I have enjoyed giving you a glimpse into my whimsical world full of wonders and surprises, sharing my tips for peaceful, positive, and productive living, while happily exposing you to what romances me and to, of course, the most powerful force of all: Self-Love.

These past 4 years, I have read every single email, answered every question, and responded to all your comments, including those on my social media, with keen attention and a very open mind and heart because I learn so much from all of you and am wholeheartedly inspired by you. I appreciate all my intelligent, sophisticated, cultured, beautiful followers from all over the world, many of whom have now become kindred spirits and modern-day angelic presences in my life.

To all of you, I and Nini Love thank you from the bottom of our hearts and wish for you the greatest of love and happiness forevermore. Now at 45 and born again, I am so excited to share the beginning of my Queen-Goddess, divinely guided life with you. I invite you to stay with me during this expedition of unconditional love, beauty, self-discovery and celebration of life. The goddess within has fully risen, I am ecstatic to see what is next to come in this chapter of life and of course, will be sharing everything with you along this exquisite and awakening journey.

Thank you again for your support. Let us spread the power and joy together!

Love Always,

tu-anh

Delos Island

La Casa Que Canta

Can you see the heart floating?

Greek Salad is my favorite

Nini loves to be around me when I am working.